Last updated: 04/24/18

Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the https://specseyewear.myshopify.com website (the “Service”) operated by Specs Eyewear. (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

Intellectual Property The Service and its original content, features and functionality are and will remain the exclusive property of Specs Eyewear and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Specs Eyewear.

Links To Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by Specs Eyewear.

Specs Eyewear has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Specs Eyewear shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.

Indemnification

You agree to defend, indemnify and hold harmless Specs Eyewear and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Service, or b) a breach of these Terms.

Limitation Of Liability

In no event shall Specs Eyewear, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Specs Eyewear its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Specs Eyewear has a frame/sunglasses warranty that is for one to two years that covers manufacturer defects. The one to two years is determined by each brand. Scratched lenses for sunglasses are not considered a manufacturers defect. If there is noticeable difference in the lenses like bubbling or peeling, our Eyewear Specialists can evaluate the lenses and discuss an option from there. The warranty begins from the date the customer the frame/sunglasses with Specs Eyewear.

Prescription lenses with a standard anti-reflective coating comes with a one year one time scratch warranty. Prescription lenses with a premium anti-reflective coating comes with a two year unlimited scratch warranty.

Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Kansas, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Contact Us

Specs can ship to anywhere within the United States. Note there are restrictions on some products and some product(s) cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please also note that shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. Some items cannot be shipped using Second Day or Next Day due to size, weight, hazardous materials and delivery address. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.  Specs is not responsible for weather delays or any other delay created by the shipper. Business days do not include weekends or holidays.

If the shipper's tracking information shows that the package has been delivered to your address, and you have not received it, then you must report the lost package to us within two weeks of placing your order. Once you have reported your lost package, we will launch an inquiry with our carrier about the lost package and attempt to have it recovered. If the carrier declares the packages to be a complete loss, we will reship your order to you at no charge if/when stock is available.  We are not responsible for packages that are delivered to a wrong address due to an incorrect or incomplete shipping address provided by customer.

You may return most new, unopened items within 7 days for a full return as long as they are in the same condition as when purchased. Exchanges may occur within 14 days, as long as the item is in the same condition as when purchased.

If a refund is being requested and the item was purchased with a credit/debit card, then the original credit/debit card must be used for the return. At that time, we will be able to issue an in-store refund. It may take the bank five to ten business days to process the refund and appear back in your account. If the item(s) was purchased with cash then the store is able to refund cash as long as there are sufficient funds at that store location. If a cash refund is not possible a check will be issued. The check may be picked up at any of our locations or mailed.

If you are shipping the item back to us, expect a five to ten business day delay. Refund cannot happen until the item(s) has been shipped back to one of our locations and inspected by an Eyewear Specialist.

Prescription lenses are not able to be refunded. One frame change is allowed up to 30 days after receiving your prescription eyewear. If you go back to the doctor and get an updated prescription within 30 days, your prescription lenses will be redone at no cost unless add ons are requested. Specs will remake lenses if measurements need to be adjusted after discussing the options with an Eyewear Specialists and needs to be discussed within 30 days. 

If you need to return an item(s), please contact us with your name, order number (if available), and details about the product. We will respond quickly with instructions on how to return the item(s).

SPECS Eyewear is proud to be an open network provider for numerous types of insurances including Eyemed, Aetna, Superior Vision, Blue Cross Blue Shield, Kemper Reserve National, Care Credit, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), as well as offering our own SPECS Vision Program for businesses. Contact us today, to see if your insurance program is accepted or how we can help your business offer employees a way to save on something as important as vision. Make the best things in life a little more clear, with SPECS Vision.

Proposition 65 has been a California state law since 1986. Passed as the Safe Drinking Water and Toxic Enforcement Act, "Prop 65," as it is commonly known, regulates the presence of certain chemical substances found in products sold in California, or present in the workplace in California. The goals of Prop 65 are to protect California's drinking water sources from contamination by these chemicals and to allow California consumers, residents and workers the information necessary to make informed choices so they can take precautions about the products they purchase or exposures they might receive to potentially hazardous chemicals.

Prop 65 requires the Governor of California to publish a list of chemical substances that are known to the State of California to cause cancer, birth defects or other reproductive harm. The list contains a wide range of chemicals, including phthalates, dyes, solvents, pesticides, drugs, food additives, byproducts of certain processes, or specialty chemicals used in industrial applications and may be naturally occurring or synthetic. The list is updated quarterly. View the list at https://oehha.ca.gov/proposition-65/proposition-65-list.

Prop 65 applies to retail, mail order or internet sales of products in California.

Source: The Vision Council

Contact Us

If you have any questions about these Terms, please contact us.

Last updated: 11/10/2022